SOCIAL Media giant, Facebook, blamed the over six hours meltdown of its various social media platforms – WhatsApp, Instagram and Facebook, on Monday on a “faulty configuration change”.
The social media platforms stopped functioning on Monday afternoon till late in the evening with many users unable to communicate using WhatsApp, Facebook and Instagram applications.
In a blog post late Monday evening by the head of infrastructure, Mr Santosh Janardhan, Facebook apologised for the disruption in its services.
“Sorry for the inconvenience caused by today’s outage across our platforms. Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication,” the post said.
Mark Zuckerberg, Facebook’s founder, also took to his page as the network was restored, saying “Facebook, Instagram, WhatsApp and Messenger are coming back online now. Sorry for the disruption today — I know how much you rely on our services to stay connected with the people you care about.”